RECENT REVIEWS

Michelle made a great impression as she represented your dealership especially with the selfless way she went through all of the features the vehicle had to offer to no end and the hours it took to explain after she personally and selflessly delivered the vehicle to my residency in the evening hours. She is a very caring employee of your dealership for what she does and a downright awesome person.

Put out over a thousand dollars and they fixed the humming noise(hub) oil change and tire rotation and aliment. Well after getting out of the city traffic on my way home I noticed the car was pulling to the right. I called the dealership back told them. By the time I got home an hour later. Received a call back from service manager trying to blame it on my tires . Nothing wrong with my tires. Wasn't pulling like that when I got there scheduled to take it back Friday. Hope they can fix the problem . Because I m not buying tires. They were paid for an aliment and I honestly don't think they did it

Lack of communication

Eff

I called Michelle and told her I needed a 2025 gas 2500 sierra denali in downpour metallic. She did not have any on their inventory but called around and found me in Emporia within one day

Everyone I came in contact with was kind and helpful. The process was seamless and effortless. Great sales and finance assistance! Made the deal happen by working with me.

Work completed on schedule. Friendly Customer Service

Service was fast and thorough

Everyone there makes good out of their way to help. Well done!

Overall, I was satisfied with the service provided; the service consultant, Scott, was very good, empathetic and professional. However, I was taken aback by having TWO disgnostic fees, and by some of the "red" recommendations (ie: a new $3400 catalytic converter on a 2015 vehicle when no exhaust system problems noted - really?), and by having only diagnostic evaluation (but no work) done on the vehicle on day 1, resulting in my having to book a second visit to actually get the work done. It caused me to wonder about the actual need to return for a second visit when the work - all of it - was done on the second visit in less than 4 hours, and both appointments started at the same time (10 am). But-the work was done well and the car now runs fine.