WHAT OUR RECENT CUSTOMERS SAY

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  • Mullen, G

    RICHMOND, VA | 2014 Chevrolet Equinox
    Confirmed Service Review
    September 14, 2026
    Exceptional

    Response from Haley Buick GMC Midlothian

    September 15, 2026
    We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.
  • Kennedy, G

    CHESTERFIELD, VA | 2024 GMC Acadia
    Confirmed Service Review
    September 11, 2026
    unfortunately, had to return my vehicle three times before my issue was finally resolved

    Response from Haley Buick GMC Midlothian

    September 12, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
  • Johnson, T

    NORTH CHESTERFIELD, VA | 2021 GMC Acadia
    Confirmed Service Review
    September 3, 2026
    While I was there waiting, my vehicle stayed a little bit longer than it was supposed. Chris kept me informed about from beginning to end. Even apologize numerous times. As I went to check out I broke down crying in front of Chris because I had to make a choice for my family that waa going to change and affect our household. Chris was extremely passionate and understanding of my situation and made a horrible day a little bit better for me. He was professional throughout the who ordeal.

    Response from Haley Buick GMC Midlothian

    September 3, 2026
    Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
  • Winchell, M

    NORTH DINWIDDIE, VA | 2023 Buick Enclave
    Confirmed Service Review
    August 30, 2026
    Very friendly, they explain the service and was very prompt.

    Response from Haley Buick GMC Midlothian

    August 31, 2026
    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
  • Bowman, A

    RICE, VA | 2016 Chevrolet Malibu
    Confirmed Service Review
    August 26, 2026
    Always a nice experience. Very professional and helpful.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
  • QUANETT G

    NORTH CHESTERFIELD, VA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    August 25, 2026
    TJ Jones was amazing in helping us getting into our new truck. He’s a joy to deal with.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
  • LATAMARA H

    HENRICO, VA | 2026 Buick Envista
    Confirmed Sales Review
    August 25, 2026
    Michelle is as very helpful, kind, and attentive to my needs.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
  • Ferrell, R

    MIDLOTHIAN, VA | 2024 GMC Yukon
    Confirmed Service Review
    August 25, 2026
    Great service at a fair price

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
  • Jones, R

    PETERSBURG, VA | 2015 Chevrolet Equinox
    Confirmed Service Review
    August 25, 2026
    Vehicle stay at the Dealership from 10 of Aug until 24 Aug 2026, Communication problem between Dealership and Warranty Company. At pickup time engine light on, rubbing sound at the wheel, Diagnostic test

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
  • Harris, T

    SUTHERLAND, VA | 2024 GMC Yukon XL 1500
    Confirmed Service Review
    August 25, 2026
    Waited all most two hours for an oil change! Other lady there upset, she waited 2 1/2 hours for an oil change and tire rotation.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.