Pomeroy, W
CHESTER, VA | 2022 GMC 1500 SierraOctober 6, 2026This was my first experience and service after purchasing my truck. Decided to use the dealership for the expertise and quality of work. Plus the oil change & tire rotation was supposed to be free. Well the tech didn’t change my window sticker so I had to wait for him to come back to give it to me. As I started driving the message center stated “Oil Change Needed Soon” meaning he didn’t reset the computer. I immediately stopped to check if he put new oil in it. I reset the computer myself. Then they attempted to charge me for the service which I reminded them it was free. Two days later they started calling me asking why I didn’t pay. Finally they took my call after leaving VMs that weren’t listened to for the resolution. Fortunately they had remembered to put oil in my truck. I don’t need to go to a dealership to get that kind of service.Response from Haley Buick GMC Midlothian
October 7, 2026Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.Roots, R
RICHMOND, VA | 2020 GMC TerrainOctober 5, 2026Haley mgmt & techs provide exceptional service!Response from Haley Buick GMC Midlothian
October 7, 2026We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!Edgar, V
NORTH CHESTERFIELD, VA | 2016 Buick VeranoOctober 3, 2026Tom Presti is the best. He's knowledgeable and honest. I've purchased 3 vehicles from here over 20 years ago and always been treated well.Response from Haley Buick GMC Midlothian
October 4, 2026Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!Brownlee, T
RICHMOND, VA | 2017 Chevrolet 1500 SilveradoOctober 2, 2026Haley GMC takes care of their customers with 1st class serviceResponse from Haley Buick GMC Midlothian
October 3, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Haley Buick-GMC Truck, INC. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!Gary A
OCEAN PINES, MD | 2026 GMC Sierra 1500September 29, 2026The deal was good after some initial conversation over the advertised price and what Eloy presented to me after sending a quote. When we went to pick up the truck it did not start after the test drive. There was no mechanic on site and the truck was questionable. The oil service indicated that oil had not been changed and was at 50% serviceable life. We had to return two days later after the truck was repaired and serviced. This was extra day and 400 miles of driving we had not planned. There was no offer of compensation for this issue. The sales staff were nice people and this was embarrassing for them.Response from Haley Buick GMC Midlothian
September 30, 2026Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Carr, G
MIDLOTHIAN, VA | 2023 Buick Encore GXSeptember 29, 2026My service advisor was very friendly and helpful. He did is very best to get my car fixed as quickly as possible.Response from Haley Buick GMC Midlothian
September 30, 2026Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!Jones, D
CHESTERFIELD, VA | 2016 Buick LaCrosseSeptember 25, 2026I had an oil change a new sticker wasn’t put in my windshield to let me know my next oil change and my oil life wasn’t resetResponse from Haley Buick GMC Midlothian
September 26, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Lebrane, L
NORTH CHESTERFIELD, VA | 2021 Buick EnvisionSeptember 23, 2026Outstanding serviceResponse from Haley Buick GMC Midlothian
September 25, 2026Thank you for your feedback! We appreciate your support and hope to see you again soon.Blaylock, S
CHESTERFIELD, VA | 2022 GMC 2500HD SierraSeptember 22, 2026Great visit.Response from Haley Buick GMC Midlothian
September 23, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!Spence, D
POWHATAN, VA | 2019 Buick EncoreSeptember 21, 2026All green checks is always a plus.Response from Haley Buick GMC Midlothian
September 22, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
9831 Midlothian Turnpike Directions Richmond, VA 23235
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