WHAT OUR RECENT CUSTOMERS SAY

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  • Johnson, T

    NORTH CHESTERFIELD, VA | 2021 GMC Acadia
    Confirmed Service Review
    September 3, 2026
    While I was there waiting, my vehicle stayed a little bit longer than it was supposed. Chris kept me informed about from beginning to end. Even apologize numerous times. As I went to check out I broke down crying in front of Chris because I had to make a choice for my family that waa going to change and affect our household. Chris was extremely passionate and understanding of my situation and made a horrible day a little bit better for me. He was professional throughout the who ordeal.

    Response from Haley Buick GMC Midlothian

    September 3, 2026
    Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
  • Winchell, M

    NORTH DINWIDDIE, VA | 2023 Buick Enclave
    Confirmed Service Review
    August 30, 2026
    Very friendly, they explain the service and was very prompt.

    Response from Haley Buick GMC Midlothian

    August 31, 2026
    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
  • Bowman, A

    RICE, VA | 2016 Chevrolet Malibu
    Confirmed Service Review
    August 26, 2026
    Always a nice experience. Very professional and helpful.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
  • QUANETT G

    NORTH CHESTERFIELD, VA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    August 25, 2026
    TJ Jones was amazing in helping us getting into our new truck. He’s a joy to deal with.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
  • LATAMARA H

    HENRICO, VA | 2026 Buick Envista
    Confirmed Sales Review
    August 25, 2026
    Michelle is as very helpful, kind, and attentive to my needs.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
  • Ferrell, R

    MIDLOTHIAN, VA | 2024 GMC Yukon
    Confirmed Service Review
    August 25, 2026
    Great service at a fair price

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
  • Jones, R

    PETERSBURG, VA | 2015 Chevrolet Equinox
    Confirmed Service Review
    August 25, 2026
    Vehicle stay at the Dealership from 10 of Aug until 24 Aug 2026, Communication problem between Dealership and Warranty Company. At pickup time engine light on, rubbing sound at the wheel, Diagnostic test

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
  • Harris, T

    SUTHERLAND, VA | 2024 GMC Yukon XL 1500
    Confirmed Service Review
    August 25, 2026
    Waited all most two hours for an oil change! Other lady there upset, she waited 2 1/2 hours for an oil change and tire rotation.

    Response from Haley Buick GMC Midlothian

    August 27, 2026
    Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
  • Hurteau, W

    MIDLOTHIAN, VA | 2002 GMC Envoy
    Confirmed Service Review
    August 24, 2026
    Will did a great job as did the tech, Eric Nguyen. Thank you. Wayne Hurrteau

    Response from Haley Buick GMC Midlothian

    August 26, 2026
    Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
  • Stiles, J

    CHESTERFIELD, VA | 2023 Buick Envision
    Confirmed Service Review
    August 21, 2026
    Some delay because of a GMC audit in progress, but good job. Professional, pleasant people to deal with. Thanks for the coffee!

    Response from Haley Buick GMC Midlothian

    August 22, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!