Shepherd, R
MIDLOTHIAN, VA | 2026 GMC YukonJune 5, 2026I had trouble getting updates on the service. The service took 2 weeks to complete.MICHAEL W
PETERSBURG, VA | 2026 Buick EnvisionJune 5, 2026sTAFF WERE COURTEOUS AND VERY HELPFUL. i AM VERY SATISFIED WITH MY PURCHASE AND ALL THE WAS DONE TO ASSIST ME.Gayle, D
RICHMOND, VA | 2019 Buick EncoreJune 3, 2026Thank you SO MUCH, Bryson, other servicemen and staff at Haley GMC...My car is "Way to GO" now! Thanks to y'all for all of your professional, expedient and caring job done! Keep up the good work! - Ms. Dallas Gayle😂Response from Haley Buick GMC Midlothian
June 4, 2026Your heartfelt feedback means a great deal to us. We're thrilled Bryson and the team provided professional, efficient, and caring service that helped get your vehicle back on the road. Thank you for your encouragement, and we look forward to assisting you again.Cook, K
RICHMOND, VA | 2019 GMC TerrainJune 3, 2026The experience was very good. There was a slight issue with the alignment but after contacting Scott with the dealership, he quickly was able to get me rescheduled to get the issue taken care of.Response from Haley Buick GMC Midlothian
June 4, 2026Your feedback is greatly appreciated. While we regret the initial alignment concern, we're pleased Scott responded quickly and helped arrange a prompt solution. Thank you for allowing us the opportunity to make things right.Jones, L
PETERSBURG, VA | 2016 Buick LaCrosseJune 2, 2026Service was timely and efficient. I have had no problems with the anti freeze hose, nor with the speedomiter screen blackouts.Response from Haley Buick GMC Midlothian
June 4, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!FREDRICK M
MIDLOTHIAN, VA | 2026 Buick EnclaveJune 2, 2026Very easy car purchasing experience.Response from Haley Buick GMC Midlothian
June 4, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!Rayley, S
JETERSVILLE, VA | 2023 GMC TerrainJune 1, 2026Staff is quick to service vehicle. Friendly and helpful.Response from Haley Buick GMC Midlothian
June 2, 2026Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!Vidito, L
MIDLOTHIAN, VA | 2017 GMC TerrainJune 1, 2026When I arrived I was told I did not have an appointment. I was visibly upset. A gentleman told the guy at the counter to go ahead and write up a ticket and to take care of me. He did and my driver seat was repaired in a professional manner. I had previously bought the part as it was becoming an issue to move my seat forward. GM switch. A great job and my stress level went to 0. Thank you so much for the care and consideration of my time.Response from Haley Buick GMC Midlothian
June 2, 2026Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!Mcclure, P
CHESTERFIELD, VA | 2018 GMC CanyonMay 30, 2026Requested service to replace four tire pressure sensors but was was told only two needed to be replace, but did not receive a new quote. When I noticed two were going to be replaced I canceled the job. Then when I received my vehicle the two that were registering are not working.Correa, G
CHESTERFIELD, VA | 2025 GMC Sierra 2500 HDMay 29, 2026Terrible service. I asked them for an oil change and a tire rotation; I marked the tires, but they never actually rotated them—yet they charged me for work they never performedResponse from Haley Buick GMC Midlothian
May 30, 2026It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
- Contact: (804) 525-9626
